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As an incentive for all new vendors, Jumia offers a free photo-shoot and content service for the first 5 SKUs to be listed  to ensure a seamless on-boarding process. Images are taken and uploaded on behalf of the vendor in line with the Jumia standards. The vendor may wish to continue with our Value Added Service (VAS) for SKUs in excess of 5 in any of the categories according to his need;as is applicable with most returning vendors.

  • Requests are submitted via the online request form
  • Requests are to be submitted for only completed line-sheets
  • No fee applicable for photo-shoot
  • Requests are submitted via the online request form
  • Requests are to be submitted for products available on third party websites or products with completed lines sheets
  • Specific fees are applicable
  • The Studio and Content Value Added Service improves and simplifies Seller Center vendors’ product image and content presentation process online.
  • It also reduces time it takes product from vendor sign-up to product live in shop.
  • Jumia Studio and Content Value Added Service provides vendors with product images and content that guarantee pass QC/successful upload and also provide vendors with appropriate requirements to increase product sales.

1. Dial *170# OR on your phone Menu, locate “MY MTN” and select Mobile Money.

2. Select Option 1 ” Tratnsfer Money”

3. Select Option 1 “Mobile Money User”

4. Select Option 2 “Merchant”

5. Enter Mobile Merchant Number “0549074301” & Repeat

6. Enter the Amount e.g. 50 for GH¢50

7. Enter Request ID under Reference. E.g. 13674894 under reference. You will see your request number in your mail after submitting a request.

8. Enter Mobile Money Pin (usually a four digit number)

9. Press Ok to confirm payment to Jumia

10. You will receive SMS confirmation message for a successful Payment.

  • All Vendors are eligible for this service.
  • Vendors that use the Jumia Studio and Content Service have an advantage as it improves visibility.
  • Improves product image and content quality on the website, thereby improving sales and reducing quality control rejections due to poor image and content quality.

Basic: Image Improvement with Product Creation Only

  • High Quality Image Improvement
  • Product Image Upload
  • Product Creation with Prioritized Quality Control
Click Here

Basic: Product Creation Only

  • Online Image Sourcing Included
  • Product Image Upload
  • Product Creation with Prioritized Quality Control
Click Here

Basic+: Bundle Request

  • High Quality Image Improvement
Click Here

Basic: Image Improvement Only

  • High Quality Image Improvement
Click Here

Basic: Bundle Request

  • High Quality Image Improvement
Click Here

Basic: Other Requests

  • Product Color Grouping
  • Content Translation
  • Content Optimization
  • Scraping
Click Here

New Vendor Shoot Workflow 

  • Vendor submits request online via the request form for any desired category.
  • Click here to access a sample line sheet
  • Once response is received, vendor will be contacted to confirm request and booked dates for photoshoot.

Next Step

  • On drop off day, Vendor submits items to the studio; items are checked for proper tagging and vendor is given a GRN (Goods Received Note).
  • After drop off, items are processed within a specified timeline for each task
  • Vendor receives notification to pick up items
  • Timeline for Pick Up is 5 Business Days from date of drop off.

Next Step

Content & Studio Value Added Service (VAS) Workflow 

  • Vendor submits request online via the request form for any desired category.
  • Click here to access a sample line sheet
  • Once response is received, vendor will be contacted to confirm request and booked dates for photoshoot.

Next Step

  • On drop off day, Vendor submits items to the studio; items are checked for proper tagging and vendor is given a GRN (Goods Received Note).
  • Amount to pay is also recorded on the GRN at point of drop off for further deductions on Seller’s Account and transparency to vendor

Next Step

  • After drop off, items are processed within a specified timeline for each request.
  • Vendor receives notification to pick up items.
  • Timeline for Pick Up is 5 Business Days from date of drop off.

Next Step

Product Sample Tagging Guidelines

Male – UK Sizes

Shirts – 16, M

Trousers – 34, M

Hats – M

Native – M

Female – UK Sizes

Dresses – 12, M

Shirts – 12, M

Trousers – M

Head gear – M

Native – M

How to Tag Samples

      • Product information (SKU or ID) should be written on tagging material and attached to each product sample
      • ID written on tag must correspond with SKU assigned to product at point of creation/listing on Seller Center account
      • Where product samples come with original paper surfaced tag, the additional tag should be placed on the existing tag
      • Shoes should be tagged on the box, where samples will be received without boxes then tags can be strung on buckles or laces underneath the right foot of the shoes

Benefits

      • Identification
      • Organization
      • Safe-keeping
      • Upload of images to the Seller Center/ Vendor account

Approved Tagging

Materials:

1.Paper hand tag

2.Adhesive paper tag

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